Privacy policy

At Airtravel Enterprises, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store and safeguard your information in accordance with applicable law.

1. Information we collect

1.1 We may collect personal information such as name, contact details, email address, payment details, passport and visa details, travel preferences and other data necessary to provide our services.

1.2 We also collect non-personal information such as IP addresses, browser type and cookies to enhance user experience.

2. How we use your information

2.1 To process bookings, payments and provide travel-related services.

2.2 To improve our website functionality and user experience.

2.3 To send promotional offers, newsletters and service-related communications (you may opt out at any time).

2.4 To comply with legal and regulatory requirements.

3. Data sharing and disclosure

3.1 We do not sell, rent or trade your personal information.

3.2 We may share information with trusted third-party service providers, including payment processors, airlines, hotels, visa authorities and government agencies where required to complete your booking or by law.

4. Data security

4.1 We implement appropriate security measures to protect your data from unauthorised access, alteration or disclosure.

4.2 While we strive to protect your personal data, no online transmission is completely secure and we cannot guarantee absolute security.

4.3 You may request deletion of personal documents we hold for you at any time by contacting us.

5. Cookies and tracking technologies

5.1 Our website uses cookies to enhance user experience and analyse site traffic.

5.2 Users can manage cookie preferences through browser settings.

5.3 We use Google Tag Manager, Google Analytics and Google Ads to measure visits to this website and the effectiveness of our advertising. These services set cookies and may process your IP address and device information on Google’s servers. You can opt out of Google Analytics with Google’s browser add-on and manage ad personalisation in your Google account settings.

6. Third-party links

6.1 Our website may contain links to third-party sites. We are not responsible for their privacy practices.

7. Changes to this policy

7.1 We reserve the right to update this Privacy Policy at any time.

7.2 Changes will be posted on our website with an updated effective date.

Contact us

For any privacy-related enquiries, please contact us at systems@ategroup.org or on +971 55 5582 124. By using our services, you consent to the collection and use of your information as outlined in this Privacy Policy.

Last updated: September 2026